cancellations & refunds
I get it - sometimes life gets in the way despite best intentions and sometimes we just can't foresee these things. For this reason there is no charge for cancelled or rescheduled appointments up until 24 hours prior to the appointment. However, a strict 24 hour cancellation policy does apply to all consultations. Those cancelled within this 24 hour window will be subject to a 50% charge of the consultation fee.
Unfortunately any late arrival will subsequently reduce consultation duration. Please ensure you arrive in good time to your consultation.
Anything discussed within a consultation is completely confidential. All records will be held securely on file for 7 years. After this time and providing you are no longer seeing me as a client, these records will be safely destroyed.
All images on this site, unless otherwise stated, are my own. They are not in any way to be used for commercial purposes without prior written agreement. Please don't use them without asking first!